See our ‘AI Engineering Services’ in action — purpose-built for engineering and manufacturing teams.
In this demo, a real AI Agent responds to prompts from an engineer and uses live service data captured in our JIRA Service Management environment.
👇 What the AI Agent is doing in the video
– Automatically summarising technical issues and verified resolutions
– Generating step-by-step “How to Fix” guides
– Publishing these guides directly to customer-facing portals
= All completed in under 2 minutes.
🚀 Why this matters for engineering & manufacturing companies
– Free up your high-value engineers from repetitive admin
– Reduce repeat support tickets by enabling customers & operators to self-solve
– Capture tribal knowledge and share it across shifts, sites, and teams
🔍 What makes this possible
– A digital, collaborative platform to capture accurate technical data
– AI agents fine-tuned for engineering workflows
– Skilled engineers who review, validate, and continuously improve outputs
This is just one example of how organisations can turn their existing service data and domain knowledge into real, scalable value. Your data is an asset — now it’s finally able to work for you!
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